harum4d Privacy Policy

This page describes what we collect when you use harum4d and how we keep that data protected. We take your privacy seriously — whether you're accessing our platform on Android, iOS, or desktop, your personal information is encrypted and stored securely. We collect only the data we need to verify your identity, process your payments, and comply with local regulations.

When you create a harum4d account, we ask for your name, email, phone number, and identity document (KTP or passport). We use this information for KYC (Know Your Customer) verification, which is required by financial regulators in most jurisdictions. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.

Our privacy practices apply to all harum4d users, regardless of where you access our platform. If you have questions about how we handle your data, contact our support team through the harum4d platform or visit our terms and conditions for additional details.

What Data We Collect on harum4d

Account Registration and Identity Verification

When you register on harum4d, we collect your full name, email address, phone number, and date of birth. We also ask for a copy of your identity document (KTP, passport, or driver's license) to verify your identity. This is a standard requirement for online gaming and sportsbook platforms in most jurisdictions.

We use this information to confirm that you are who you say you are and that you meet the eligibility requirements to use harum4d. Your identity document is encrypted and stored separately from your account profile. We do not share your document with third parties except where required by law or financial regulators.

Payment and Transaction Data

When you deposit or withdraw funds on harum4d, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, date, and reference number. We do not store your full payment credentials — for example, we do not store your complete bank account number or e-wallet password.

We use this transaction data to process your deposits and withdrawals, detect fraud, and comply with financial regulations. Your transaction history is available in your harum4d account so you can review all your activity anytime.

Gameplay and Account Activity

We log all your activity on harum4d — every bet you place, every game you play, every deposit and withdrawal. This data helps us detect unusual patterns that might indicate fraud or account compromise. It also allows us to provide you with an accurate account history and transaction record.

We use this activity data to improve our platform, understand how users interact with our sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We do not sell this data to third parties.

Device and Connection Information

When you access harum4d on your phone or desktop, we collect information about your device — the operating system (Android, iOS, Windows, macOS), browser type, and IP address. We use this information to detect fraud, prevent unauthorized access, and optimize our platform for different devices.

We also collect information about your connection — whether you're on WiFi or mobile data, your approximate location (based on IP address), and your connection speed. This helps us optimize our platform for mobile users in Jakarta, Surabaya, Bandung, Medan, and other regions where harum4d is available.

We collect only the data we need to verify your identity, process your payments, and keep your account secure.

How We Use and Protect Your Data on harum4d

Data Security and Encryption

We encrypt all data transmitted between your device and our harum4d servers using industry-standard SSL/TLS encryption. Your password is hashed and stored securely — we do not store your password in plain text. If you forget your password, we send a reset link to your registered email address.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We limit access to your personal data to harum4d employees who need it to perform their jobs — for example, our support team can access your account information to help you with technical issues, but they cannot access your payment credentials.

Third-Party Processors and Data Sharing

We use third-party payment processors to handle deposits and withdrawals on harum4d. These processors may be located outside your jurisdiction. We share only the information necessary to process your payment — your name, email, and transaction amount. We do not share your identity document or full account history with payment processors.

We may also share your data with financial regulators, law enforcement, or other government agencies if required by law. We will not disclose your information to third parties for marketing purposes without your explicit consent.

Cookies and Tracking

We use cookies on harum4d to remember your login session, store your preferences, and track your activity on our platform. Cookies are small files stored on your device that help us provide a better experience. You can disable cookies in your browser settings, but this may affect your ability to use harum4d.

We do not use cookies to track you across other websites. Our cookies are used only on harum4d to improve your experience and detect fraud.

Your Rights and Data Access

You have the right to access, update, or delete your personal data on harum4d. You can update your account information (name, email, phone) through your account settings. If you want to request a copy of all your data or request deletion of your account, contact our support team through the harum4d platform.

We will respond to data access and deletion requests within 30 days. Please note that we may retain some data for legal or regulatory reasons — for example, we must keep transaction records for financial compliance.

Data Retention and Deletion

We retain your personal data for as long as your harum4d account is active. If you close your account, we delete most of your personal data within 90 days, except for information we must retain for legal or regulatory compliance.

We retain transaction data for a minimum of five years to comply with financial record-keeping requirements. We also retain fraud detection data for up to two years to prevent future abuse. If you have questions about how long we retain specific data, contact our support team through the harum4d platform.